ABOUT US
ARUSPEX specializes in outsourcing support and management of commercial internet projects. We understand that complex projects require constant attention, which isn’t always feasible for their creators. Our goal is to free you from routine tasks and help maximize your project’s efficiency.
We handle:
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regular updates and information management,
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user support and responding to inquiries,
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creation of promotional materials,
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advertising management (buying and selling),
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moderation of themed forums,
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interaction with partners (payment systems, security services, etc.).
By partnering with us, you can focus on growing your business while we ensure your daily operations are managed professionally.
SERVICES
E-commerce opearation
Within this set of tasks, we can provide you with the following services
A) adding and updating information in the product and service catalogs
B) creating text descriptions and advertisements in connection with your promotions, sales, quizzes
D) connecting cloud services to monitor user purchasing activity
D) connecting cloud platforms for managing advertising campaigns
E) purchasing traffic, conducting advertising campaigns
C) preparing management reports on the operation of the online store
A great addition to your project will be a system for analyzing user activity within the online store. We can provide you with recommendations on improving customer navigation and increasing sales!
Mobile APP operation
Mobile applications that are designed for a wide audience require significant support efforts. Technical and legal requirements of app-stores like Apple Store and Google Play are constantly changing, and a delayed reaction can lead to the application being blocked. It is also necessary to make changes and updates in the configurations if changes happen in the API of partner services or other middleware. This work can be carried out by Aruspex as a first-line administration and support agent. We help you to solve technical issues while administering your cloud applications, your related social networks, your user feedback services, your marketing and monetization facilities.
Here are the specific types of work you can offload to us
A) adding and updating information in the databases used by the application
B) ongoing setup and configuration of the application and cloud services
C) connecting cloud services to monitor the navigation and purchasing activity of users
D) composing text descriptions and advertisements in relation to your promotions, sales, quizzes
E) connecting cloud systems for managing advertising campaigns
F) procuring traffic, conducting advertising campaigns
1st line of support
A successful commercial application cannot exist without communication with its customers. Fast and high-quality support increases the loyalty of your customers and their willingness to spend money on your services and products. On the other hand, hiring staff for this activity is associated with high costs! In addition, in the global world of the Internet, you may need support in the language of the country from which your application is available. This will make traditional support too expensive! We offer an automated support service
1) consultations on the strategy for creating a support service depending on your application
2) setting up chat bots
3) automatic parsing of e-mails and categorization of requests
4) connecting AI to chat bots and auto responder
5) escalation to a real support service if the problem cannot be solved automatically
Examples
E-shop with delivery
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Mobile APP and support infrastructure
Web support of construction project
CONTACTS
Švédská 1010/15, Smíchov, 150 00 Praha
+420 777 449 841